Bay City Screw & Bolt

How to measure the length of a fastener.

The length of a fastener is measured by usable length, so for a countersunk screw, that would be the entire length of the screw, for a hex head bolt it would be from under the head to the bottom of the end of the threads. For more information on how to measure the length of the fastener visit our technical information page. Another way to think of this, is that it is measured from where the fastener meets the work surface.

How to successfully order a fastener, information needed.

To successfully order a fastener, you will need all the information, from diameter to material type and everything in between. To learn more about all the information needed, please visit our technical information page, and look for the document on how to successfully order a part.

How long does a credit application take to process?

The credit approval process usually takes approximately one to two weeks. We encourage you to apply for credit by filling out our Net 30 credit application. Please note that the process depends on how promptly your references respond to our inquiries. For any other questions please feel free to contact us.

What materials are offered?

We offer all material types and grades of fasteners, the list of available materials ranges from steel, stainless steel, nylon and all other specialty materials. For more information, please contact our sales team or send in a Request for Quote.

How to convert inches to millimeters (mm)

1" is equal to 25.4mm

To convert inches(in) to millimeters(mm) simply multiply your inch measurement by 25.4.
- Example 2.5": 2.5" x 25.4 = 63.5mm
To convert millimeters(mm) to inches(in) simply divide your millimeter measurement by 25.4.
- Example 35mm: 35mm ÷ 25.4 = 1.378"

What geographical area do you deliver to on your trucks?

Our trucks service the greater San Francisco Bay Area, please contact your salesperson today to find out more information regarding our deliveries and how we can help.

What payments are accepted?

We accept all major credit cards, company checks, and cash.

How do you ship?

Your orders are important to us, we know that time is often critical when it comes to ordering and receiving parts. We are equipped to ship via the following methods:

Will Call
UPS
LTL/Truck
Our Truck

Return Policy

All returns are addressed on a case-by-case basis, we do our best to try to accommodate returns the best we can minimizing cost to our customers.
All returns require an RMA & authorization prior to being returned.
Restocking fees may apply and are addressed on a case-by-case basis.

Can I order and pick up the same day?

Same day orders are welcome, we have a full will call counter and staff to help with walk in orders, as well as phone or e-mailed orders. We can ship same-day or set up for a quick will call to keep your job moving forward.

Do you have a show room/ can I walk in and place an order?

We have a large showroom, and knowledgeable staff to help with all your needs. Visit our will call page to find out more.

Are material test reports available?

Material test reports are generally available for all products, please make sure to let your salesperson know you will need material test reports prior to placing your order so we can make sure that we have them ready for you when you receive your order.

Do you sell items besides nuts and bolts?

We carry a full line of accessories and more besides nuts and bolts, please visit our products page for more details.

What does it take to set up an account?

To set up a COD/Cash account please fill out our Customer Set-Up Form, we will be able to get your set-up almost instantly once this has been filled out. This will allow us to track your orders and look up previous purchases easily.
To set up a Net 30 account, please fill out our Net 30 Credit Application and submit it to your salesperson or our accounting department.

What is your address?

1651 Atlantic St, Union City, CA, 94587

Please visit our contact us page for details on how to contact us or call 510-293-0101.

Can you help me with my custom parts?

We have a full machine shop to help with special items, as well as an extensive relationship with several manufacturers for items that we cannot produce in-house.

What does your machine shop do?

Please visit our customs page for more information regarding our machining capabilities.

How are parts labeled?

All parts are labeled with system generated labels, including part number, description, lot number, customer name, PO#, & job name. We have the capabilities of private labeling parts for you, as well as customizing labels and documents for your particular needs. Please visit our Custom Packaging, Labeling, and Barcoding page for more information, or contact your salesperson with questions.

How do we get in contact with you?

Please visit our contact us page to get in contact with us today.

Do you offer Vendor Managed Inventory Programs?

Custom Vendor Managed Inventory is something that we pride ourselves in, programs built for your needs. Please visit our VMI page for details and let us know how we can help with your vendor managed needs!

How long should I expect it to take to receive a quote?

We pride ourselves in quickly turning around quotes, typically quotes on standard items should be expected to be turned around promptly, within an hour or two. Special items or non-stock items may take a little longer, due to sourcing with our manufacturers to make sure that we can offer you the best pricing and lead time possible. Please submit your quote request directly to our sales team or send it in through our Request for Quote page today.

FAQ